A Customer Service Assistant is required in East London to work within the Parking Team. Delivering excellent customer service to customers by providing an efficient and accurate service on a variety of parking mattes.
Ideally your work experience will be in a Customer service/Call centre background dealing with payments. Preferable experience would be with public sector parking team.
-Proven experience dealing with all customer enquiries and requests, promptly and pro-actively, taking the case wherever possible to conclusion on the initial enquiry, including the updating of the appropriate computer system.
-Updating and maintaining databases and undertaking other administrative tasks as directed and within agreed standards.
-Proven experience with the collection and handling of monies paid in for Parking Services.
-Use comprehensive I.T. systems to manage enquiries, provide information and access administrative systems.
-Make outgoing or internal calls including liaising with internal teams, 3rd party agencies and contractors.
Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
|
