| Created : |
25/6/2008 14:25 |
| Job type : |
Permanent - Full Time |
| Start date : |
07 July 2008 |
| Salary : |
0.0 - 0.0 per annum |
| Location : |
Ballial Business Park West, Benton Lane, Newcastleupon Tyne, NE12 8EW |
| Duration : |
null null |
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| Job reference 20539 |
Administrator responsibilities - General
1.Follow standard team processes, working co-operatively with the team to deliver an excellent administrative service to the customer so that their expectations are met or exceeded.
2.Attend regular team meetings with your colleagues to share information and learning, contribute to continually improving services and achieve consistency of delivery.
3.Investigate and seek to resolve customer complaints providing advice or escalating the complaint appropriately.
4.Carry out a range of other tasks, which support the team including word processing, taking messages, arranging meetings, filing, photocopying, maintaining and ordering stocks of stationery, opening, sorting and responding to mail.
5.Produce reports as necessary from the relevant systems so that service performance can be monitored and improved.
Human Resources Administrator responsibilities
1.Act as a key point of contact for human resource teams, line managers and employees to resolve basic human resource related queries.
2.Advise managers and employees on routine HR issues/processes such as maternity leave and terms and conditions of employment. Refer non-routine issues to the relevant HR Advisor where appropriate.
3.Update and maintain manual/computerised employee records. Ensure timely and accurate input of all data onto the HR system.
4.Produce amendments to contracts of employment and deal with leavers and accompanying administration promptly.
5.Assist with new starter administration when required.
6. Administration of Fleet Management.
Administrator Requirements - General
1.To demonstrate Anchor?s values of passion, pride, professionalism, reliability, clarity, and integrity.
2.An understanding of a Human Resources function.
3.To demonstrate numeracy and a high degree of accuracy.
4.Proficient user of Microsoft Outlook, Word and Excel.
5.Well organised with an ability to prioritise and manage conflicting demands effectively.
6.Ability to use a communication style, which is appropriate to the audience.
7.Genuine enthusiasm for providing a high standard of customer service and an ability to promote a positive attitude within the team.
8.Work in partnership with other groups, teams, customers and suppliers.
Human Resources Administrator Requirements
1.Experience of Human Resource administration would be an advantage.
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This temporary/contract job is managed by Matrix Managed Services on behalf of the client. As they are managed on behalf of the client, we would ask you not to contact them directly.
If you do have a question about your application please e-mail pjdqueries@matrixmanage.com
Your application will be handled solely by Matrix Managed Services. Please note, if you are successfully short listed, you will be contacted and asked to supply references, work eligibility and, if necessary, CRB information.
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