To work in benefit fraud prevention, detection and investigation function within the benefit scheme.
To promote fraud awareness and deliver fraud awareness training.
To deliver services in accordance with performance requirements.
To prepare benefit fraud cases for prosecution.
To administer Formal Cautions and Administrative Penalties.
To act as officer-in-charge for evidence and documentation security.
To maintain an in depth knowledge of Social Security and other legislation relating to the investigation of benefit fraud
To give technical advice and support to the team, and internal and external customers, relating to the investigation of benefit fraud.
To ensure all benefit investigation activity complies with the appropriate legislation.
To attend, and present evidence at, court or Appeal Tribunal.
To act in conjunction with other agencies and solicitors in relation to prosecutions and investigations.
To write clear and unambiguous letters, statements and reports.
To communicate a clear sense of purpose and direction to promote fraud awareness within the Authority, to the public and outside agencies.
To participate in pro-active anti-fraud exercises within the authority and with outside agencies.
To participate in joint prosecutions with outside agencies, e.g. the police and Jobcentre Plus.
To work off site and unsociable hours.
To attend regular liaison meetings with other Local Authorities and outside body investigators to keep abreast of new techniques and share ideas and information.
To identify weaknesses in benefit administration and recommend remedial action.
To promote and deliver the highest standards of customer care in accordance with the Council's Customer Care policies, key tasks and standards and Revenue & Benefits Services Customer Code.
To manage the human resources of the Investigations and Visiting Teams.
To be fully conversant with performance criteria, both national and local, and implement/maintain a performance management framework to ensure staff and systems work to maximum capability.
To ensure anti-fraud and visiting performance indicators and targets are met.
To develop and review business planning and performance improvement mechanisms to ensure continuous service delivery improvement.
To prepare annual work plans and ensure staff commitment to performance achievement.
To produce monthly work reports, complying with corporate information requirements, which represent team performance and improvement plans.
To manage the team budget, ensuring overspends do not occur.
To devise, develop and prepare bids for external funding, and to monitor programme effectiveness.
To manage and maintain the Fraud Investigation computer system.
To conduct investigations into benefit fraud, particularly more complex cases.
Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
|
