Essential criteria
Minimum of 3 years experience on Capita Revenues and Benefits (formerly Academy) to include claim assessment, cancellation of claims and writing back cheque payments, a working knowledge of the system subsidy claim and current performance statistic screens.
The ability to interpret and remedy/correct claims identified on system integrity reports.
The ability to set batch queues on the system and to conduct payment run routines including BACS.
A demonstrable knowledge of the benefits legislation.
Experience of checking claims and of quality control and assurance.
Minimum of 2 years experience working with a document imaging and workflow system (preferably Anite Images@Work).
Experience of working with the Capita Debt Management and Payment modules.
Experience of system balancing and reconciliation.
Desirable criteria (preference will be given to any candidate with these skills).
Experience of QBF and SQL on Capita Revenues and Benefits.
Software release testing.
Setting of system parameters.
Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
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